Automatic Weather Forecast Terms & Conditions
Terms of Service & SLA – Automatic Weather Report
Last updated: 13.10.2025
The Service is provided by STAMTAD Sp. z o.o., ul. Tomaszowska 10/7, 50-523 Wrocław, Poland, VAT PL8992946373, REGON 523991684, and Kasjan Śmigielski, ul. Stanisława Drabika 85/41, 52-131 Wrocław, Poland, VAT 8992970207, REGON 526235598 (jointly referred to as the "Companies" and individually as a "Company").
The Companies cooperate in providing and maintaining the Service.
1. Definitions
“Service” – the Automatic Weather Report SaaS, including web dashboard, APIs, and audio generation.
“Customer” – any individual or organization with a registered account.
“Tier” – subscription level (Free, Basic, Standard, Premium, Enterprise).
“Content” – audio reports, jingles, or other files generated by the Service.
“Enterprise Customer” – client with a custom agreement, setup fee, or custom SLA.
2. Accounts
Customers must provide accurate registration details. Login credentials are personal; sharing across organizations is prohibited unless explicitly allowed.
The Company may suspend or terminate accounts for abuse, non-payment, or violation of these Terms.
3. Payments
Subscriptions are billed via Stripe, and Stripe’s Terms & Conditions apply in addition to these.
All plans auto-renew monthly (or annually if purchased as yearly). Refunds are not provided except as required by law.
4. Acceptable Use
The Service may not be used for illegal, offensive, or misleading purposes. Customers are solely responsible for compliance with applicable laws and broadcasting regulations.
Abuse of the Free tier (e.g., excessive downloads, automated scraping) may result in suspension.
5. Intellectual Property
The Company retains ownership of the Service, software, and trademarks. Customers retain ownership of their input data and generated audio, granting the Company a limited license to process it solely to deliver the Service.
6. Third-Party Services
The Service relies on third-party providers, including but not limited to AI models (e.g., OpenAI, ElevenLabs), hosting providers (e.g., DigitalOcean), and weather data APIs.
The Company makes no warranties regarding their availability, accuracy, or performance. Interruptions, errors, or costs caused by such providers are outside the Company’s control and do not constitute a breach of these Terms or SLA.
7. Service Availability & Maintenance
The Company aims to keep the Service available 24/7. However, temporary interruptions may occur due to maintenance, upgrades, or failures beyond the Company’s control.
Planned maintenance or emergency updates may be performed to maintain security or performance. Where possible, Customers will be notified at least 24 hours in advance of planned downtime.
8. Disclaimer of Warranties
Except as expressly stated in these Terms, the Service is provided “as is” and “as available,” without any warranty of any kind, whether express, implied, or statutory, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
The Company does not warrant that generated audio or weather data will be accurate, complete, or suitable for any specific purpose, including broadcasting or commercial use.
9. Limitation of Liability
To the maximum extent permitted by law, the Company’s liability is limited to the fees paid by the Customer in the last 12 months. The Company is not liable for lost profits, indirect damages, data loss, or issues arising from third-party providers or AI model behavior.
10. Service Level Agreement (SLA)
The Company strives to keep the Service available 24 hours a day, 7 days a week. However, availability targets differ by subscription tier. Except where expressly stated for the Enterprise Tier, these are targets only and not contractual guarantees.
Uptime means the percentage of time during which the core API and web dashboard are operational and accessible to the public Internet.
Downtime excludes:
- Scheduled maintenance (with at least 24-hour notice);
- Outages or latency caused by third-party providers (e.g., OpenAI, ElevenLabs, DigitalOcean, weather APIs);
- Force majeure events;
- Network or configuration issues on the Customer’s side;
- Beta or experimental features.
The Company uses internal and external monitoring tools to track uptime. These records are final for SLA purposes.
Feature / Tier:
Free | Basic | Standard | Premium | Enterprise
Uptime Target: Best-effort basis | 95% (target) | 99% (target) | 99% (target) | agreed (guaranteed*)
Support: <24h | <24h | <24h |<24h |Custom
Data Retention: 30d | 30d | 30d | 30d | Custom
Scheduler: Not available | Manual | Up to 3×/day | Hourly | Custom
Delivery: Website | Website | FTP/S3 | FTP/S3 | Custom integrations
Customizations: None | None | Limited | Limited | Custom
SLA Credits: None | None | None | None | 5–10% credit if uptime not met (see below)
*Guaranteed means backed by SLA credits.
11. Indemnity
The Customer agrees to indemnify and hold harmless the Company from any claims, damages, or expenses arising from the Customer’s use of the Service, violation of these Terms, or violation of laws or third-party rights.
12. Force Majeure
The Company is not liable for failure or delay caused by events beyond its reasonable control, including but not limited to internet outages, strikes, natural disasters, pandemics, government restrictions, or third-party service failures.
13. Termination
Customers may cancel anytime via the dashboard; service continues until the end of the billing period. The Company may terminate accounts for breach of these Terms.
14. Service Discontinuation
The Company reserves the right to modify, suspend, or permanently discontinue the Service (in whole or in part) at any time, for any reason, including but not limited to business, technical, or economic considerations, or closure of the business.
If the Service is discontinued, active Customers will receive at least 30 days’ notice (unless immediate termination is required by law or circumstances beyond control). Prepaid subscription fees for the unused portion of the billing period will be refunded pro rata, except where otherwise specified in a separate agreement.
The Service is not guaranteed to be available perpetually, and no subscription or payment grants the right to lifetime access.
15. Changes to Terms and Pricing
The Company may update these Terms or modify subscription fees and plan features. Material changes will be communicated via email or dashboard notification at least 14 days before they take effect. Continued use of the Service after such notice constitutes acceptance of the updated Terms.
16. Beta and Experimental Features
Features labeled as Beta or Experimental are provided for testing and evaluation only and may be modified or discontinued at any time without notice.
17. Data Retention and Deletion After Termination
Upon termination or account deletion, the Company may permanently delete all Customer data and generated content after the applicable retention period. It is the Customer’s responsibility to export or back up data before termination.
18. Publicity Rights
Unless otherwise agreed in writing, the Company may identify the Customer as a user of the Service in marketing materials, including using the Customer’s name and logo.
19. Entire Agreement and Severability
These Terms constitute the entire agreement between the Customer and the Company regarding the Service and supersede any prior agreements. If any provision of these Terms is held invalid, the remaining provisions shall remain in full force and effect.
20. Governing Law
These Terms are governed by the laws of Poland and the European Union. Any disputes shall be resolved exclusively in the courts located in Warsaw, Poland, unless otherwise required by applicable EU law.